Solving Water: A Xylem Podcast

Terry Morse, CEO of the National Groundwater Association (NGWA), joins hosts Amanda Holloway and Susan O’Grady to share details on the programming, information and materials the NGWA is providing for groundwater professionals during the COVID-19 pandemic. Morse breaks down what the CARES Act means for the well drilling industry, the value of embracing technology as a community-building tool, and how professionals can continue to deliver essential work while protecting their customers, employees and families.
Learn more about the National Groundwater Association’s COVID-19 resources: https://www.ngwa.org/publications-and-news/covid-19-news-and-resources

Jamie Saxe, Senior Director of Watermark & Corporate Social Investment, joins host Amanda Holloway to share how Xylem’s social investment program, Watermark, continues to make a difference around the world by expanding its COVID-19 response efforts, including its latest special program for customer involvement, called the Watermark Partner Contributions Program, along with amped-up fundraising and nonprofit partnership efforts to help communities and people in need during the global pandemic.
Learn more about Xylem Watermark’s COVID-19 response efforts: https://www.xylem.com/en-us/watermark/covid-19-response/

David Everhart, President, and Dan Watkins, Sales Engineer, from Chicago-area Bell & Gossett representative Bornquist Inc. discuss being one of the first B&G reps, how the ESP-Systemwize online selection tool is increasing efficiency in planning, operation and system statistics, and what’s coming next for integrated systems in the industry. Episode recorded live at AHR 2020 in Orlando.
To learn more about Bornquist Inc. visit their website: https://www.bornquist.com/

Mark Handzel, Xylem Vice President of Product Regulatory & Government Affairs, joins the show to discuss the Coronavirus Aid, Relief and Economic Security Act, also known as the CARES Act, which was passed at the end of March.
Handzel, who has been working with legislators in Washington throughout the process, breaks down the CARES Act in simpler terms, explaining specifically what it means for small business owners and employees, the benefits available within the CARES Act and how small businesses can take advantage of them in the wake of the ongoing COVID-19 situation.
For more, visit Xylem’s COVID-19 Actions landing page: https://www.xylem.com/en-us/covid-19-response/global-coronavirus-actions/

Russell Rauch, General Manager of Hughes Supply, shares his approach to hiring and retaining great employees as a distributor in the residential water industry. Rauch discusses their approach to hiring based on chemistry, the importance of a robust hiring process, and their focus on corporate social responsibility and giving back.
Finally, Rauch details the company’s unique profit-sharing model and how Hughes Supply and its parent company, Hajoca Corporation, “share success” with employees through community involvement, profit sharing and an emphasis on corporate culture.
Part 2 of the Small Business Toolbox, a 5-part series from In The Field with Goulds Water Technology, focusing on helping small business professionals tackle the financial side of their business in the water industry and beyond. Episode recorded live at Groundwater Week 2019 in Las Vegas.
Learn more about Hughes Supply, a Goulds Water Technology distributor at https://hughessupply.com/ or https://www.hajoca.com/

Mike Barnett, Chris Wander, and Kevin Schaal from Oslin Nation join the podcast to share updates on the current state of the Texas HVAC market, the impact of DOE 2020 efficiency standards, how Bell & Gossett solutions gave them an advantage in outfitting Globe Life Park in Arlington (the new Texas Rangers stadium) and more. For over 75 years, Oslin Nation Co. has been a leader in HVAC and plumbing solutions as a Bell & Gossett representative. Recorded live at AHR 2020 in Orlando
To learn more about Oslin Nation Co. visit their website: https://onco-tx.com/
Visit Bell & Gossett online at: http://www.bellgossett.com

Jeff Williams of Vermont-based Spafford & Sons Water Wells, and former president of the National Groundwater Association (NGWA), joins the show to kick off our Small Business Toolbox series. Williams discusses his experience both in and as a leader of the groundwater industry. He shares his focus on learning and teaching the important financial fundamentals of running a small business, including his current role as a lecturer for the NGWA Foundation’s 2020 McEllhiney Lecture Series in Water Well Technology, as Williams is traveling the country presenting to groundwater industry professionals on the value of combining professional expertise with business savvy.
Part 1 of the Small Business Toolbox, a 5-part series from In The Field with Goulds Water Technology, focusing on helping small business professionals tackle the financial side of their business in the water industry and beyond. Episode recorded live at Groundwater Week 2019 in Las Vegas.
Learn more about the 2020 McEllhiney Lecture Series here: https://www.groundwater.org/lecture/mcellhiney/

For over 90 years, Wallace Eannace has been serving the five boroughs of New York City as a Bell & Gossett representative, and over the decades, they have faced some of the toughest commercial building challenges. Darryl Clark, Corporate Vice President of Wallace Eannace Associates, stops by the show to discuss some of those challenges and how the company is utilizing Bell & Gossett solutions to expand efficiently in the city that never sleeps. Recorded live at AHR 2020 in Orlando.
Learn more: To learn more about Wallace Eannace and Associates visit them at https://wallaceeannace.com/
Looking for your local Bell & Gossett Representative? Visit our site to search in your region. http://bellgossett.com/sales-service/

Jill Boudreau, product line manager, residential water at Xylem joins the show to discuss the multitude of ways that water pressure problems can impact daily life in America, how those pressure issues develop over time and depending on location and water source, and the solutions and new technologies available for residential homeowners to help boost water pressure at home.
Learn more at http://residential.goulds.com/.

Tom Stephan, Training Manager for Goulds Water Technology, and Dave Kill, longtime industry professional and advocate of education in the residential water industry, discuss the growing demand for education throughout the industry, including the ongoing importance of the basics of pump training and sizing, as well as the need for advanced technology training with the rise of variable frequency drives (VFDs) and controllers in the marketplace. Stephan and Kill also describe the evolution and variety of educational opportunities provided today, including “training the trainer” with in the field training, leading in-person classes at the Goulds Water Technology Factory School, and offering on-demand online e-Learning courses and instructional YouTube videos.
Learn more about training and education opportunities for industry professionals: http://goulds.com/
Watch YouTube training videos: https://www.youtube.com/watch?v=AcPr3E-nIy0&list=PLlYcUvq1mcD9nRloe0QXMFwDb76g9FRtv